With years of industry experience, we provide end-to-end transportation and logistics solutions tailored to your needs.
The following terms are formulated taking into account both the rapid development of technology and in particular the internet, as well as the existing legislation regarding these issues. In any case, the administrators of www.cargohellas.com reserve the right to change the terms of use, after informing the visitors / users of the website and always within the existing text or any possible change in the Greek and European legal framework for these issues. Access and use of www.cargohellas.com, indicates acceptance of the terms and conditions described in this text.
Always guided by the interests of users, respecting the principles of legality, transparency, accuracy, availability and integrity in all its aspects, as well as being fully harmonized with the European General Data Protection Regulation (hereinafter "GDPR"), the site www.cargohellas.com applies the Appropriate Technical and Organizational Measures (ATO) to protect your personal data and ensure your privacy, a fact of the utmost importance and priority.
The visitor/user of the pages and services of www.cargohellas.com grants his consent to the following terms of use, which apply to all content, pages, graphics, images, photographs and files included in www.cargohellas.com. Therefore, he must read these terms carefully before visiting or using its pages and services. If he does not agree, then he must not use the services and content of www.cargohellas.com. The visitor/user is requested to check the content of the specific pages for any changes. The continued use of this website even after any changes means the unreserved acceptance of these terms by the visitor/user.
Apart from the explicitly mentioned exceptions (copyrights of third parties, partners and entities), all content of www.cargohellas.com, including images, graphics, photographs, drawings, texts, the services provided and in general all files of this website, constitute the intellectual property of www.cargohellas.com and are protected by the relevant provisions of Greek law, European law and international conventions.
Therefore, none of them may be sold, copied, modified, reproduced, republished, or transmitted or distributed in any way for personal gain, in whole or in part.
The other products or services mentioned on the electronic pages of this website and bearing the trademarks of the respective organizations, companies, partners and entities, constitute their own intellectual property and therefore these entities bear the relevant responsibility.
If the visitor/user wishes to register for the services of www.cargohellas.com, he/she agrees to: a) provide true, accurate, valid and complete information regarding the data requested by the site in the relevant requests for access to its contents/services and b) maintain and diligently update his/her registration data so that they are kept true, accurate, valid, updated and complete. Accounts with incomplete or false data will be deleted without warning. Members remain solely responsible for all actions carried out under their personal password, username and generally their account (user account).
Each member undertakes to make strictly personal use of their account data and to immediately inform www.cargohellas.com of any use of their account by third parties that has caused a violation of the described terms of use.
The newsletters that the visitor/user of the services of www.cargohellas.com receives by subscribing to the mailing lists are the intellectual property of the administrators of www.cargohellas.com and are therefore protected by the relevant provisions of Greek legislation and international conventions.
The administrators of www.cargohellas.com reserve the right not to register a person on the recipient lists or to delete them from them.
Links to other sites
www.cargohellas.com includes links (“links”) to other web sites. The administrators of www.cargohellas.com do not control the availability, content, privacy policy, quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners and are in no way responsible for this content.
Therefore, for any problem that may arise during your visit/use, you must contact the respective web sites and pages directly, which are responsible for the provision of their services.
The administrators of www.cargohellas.com should not under any circumstances be considered to endorse or accept the content or services of the web sites and pages to which it refers or to be linked to them in any other way.
The visitor/user of the pages and services of www.cargohellas.com assumes responsibility for any damage caused to www.cargohellas.com by improper or unfair use of the relevant services.
Limitation of liability of administrators of www.cargohellas.com
Under any circumstances, including in the event of negligence, the administrators of www.cargohellas.com are not liable for any form of damage suffered by the visitor/user of the pages, services, options and contents of www.cargohellas.com which he/she proceeds with on his/her own initiative and with knowledge of the terms herein.
The contents of www.cargohellas.com are provided “as is” without any warranty of any kind, expressed or implied. To the fullest extent permitted by law, www.cargohellas.com disclaims all warranties, expressed or implied, including, but not limited to, those of merchantability and fitness for a particular purpose.
www.cargohellas.com makes significant efforts to ensure that the website includes accurate and up-to-date information. The administrators of www.cargohellas.com do not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected.
Also, the administrators of www.cargohellas.com do not guarantee that the same or any other related site or the servers through which they are made available to you are provided to you without “viruses” or other harmful components.
The administrators of www.cargohellas.com do not guarantee in any way the accuracy, completeness or availability of the contents, pages, services, options or their results.
The cost of any corrections or services is borne by the visitor/user and under no circumstances by www.cargohellas.com.
The above terms and conditions of use of www.cargohellas.com, as well as any modification, change or alteration thereof, are governed by and supplemented by Greek law, the law of the European Union and the relevant international treaties.
Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms.
This constitutes the entire agreement between the site administrators of www.cargohellas.com and the visitor/user of its pages and services and is binding only on them. No modification of these terms will be taken into account and will not form part of this agreement, if it has not been formulated in writing and has not been incorporated into it.
It is PROHIBITED to republish or reproduce (in whole or in part) the content of the website www.cargohellas.com in any way, such as: electronic, photocopying, recording or otherwise, without the prior written permission of the publisher. In accordance with Law 2121/1993 and the rules of International Law applicable in Greece.
The management and protection of the personal data of the visitor/user of the services of www.cargohellas.com is subject to the terms of this text as well as the relevant provisions of Greek law (Law 2472/1997 on the protection of individuals from the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European law (Directives 95/46/EC and 97/66/EC).
What is Personal Data:
It is any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
any operation or set of operations which is performed upon personal data or upon sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Our users who visit the Website may, under certain conditions, be asked to provide us with their personal data (e.g. when you subscribe to our newsletters or on your contact form with us, we ask for your name, e-mail, address and telephone number so that we can contact you).
Under no circumstances will personal data of minors be collected except with the express consent of those exercising parental responsibility.
In order to provide high-quality services, we collect from our customers the necessary information for conducting transactions. We give immediate priority to the Privacy Policy of your personal information. We follow the principles of personal data protection. We strictly protect any information you provide to us. The quality services we provide require the use of the following personal data:
When registering a user on cargohellas.com, certain personal information may be requested, such as:
name,
surname,
company,
country,
address,
city,
region,
postal code,
telephone,
email address (e-mail), etc.
In the case of a company, where an invoice is issued, the following information is additionally required:
Company Name, Registered
Office Details
, Company Purpose,
Tax Registration Number (A.F.M.), and
Public Financial Service (D.O.Y.).
As part of offering our services, we collect certain personal data to facilitate communication with you and to provide the best services.
Through this Privacy Policy (hereinafter referred to as Privacy Policy) we want to explain to you our practices and policies regarding:
collection, use and sharing of data and cookies collected from or about you.
The Privacy Policy applies regardless of whether you access our website via:
personal computer,
mobile device or
any other technology or device.
The administrators of www.cargohellas.com safeguard the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason, with the exception of relevant provisions of the law and to the competent authorities only.
www.cargohellas.com maintains files with personal information, which the visitor / user sends exclusively for communication and information purposes. The visitor / user can contact the administrators of www.cargohellas.com in order to verify the existence of the personal file, its correction, its change or its permanent deletion.
Visitors/users of www.cargohellas.com who are minors have access to the site's services only with the consent of their parents or guardians and are not required to submit their personal information. In the event of submission of such information by minors and if the fact is notified to the administrators of www.cargohellas.com, then the administrators are required to delete all relevant information.
The administrators of www.cargohellas.com may process part or all of the data that visitors/users of the site have sent for statistical purposes and to improve the services - information provided.
The personal data collected by www.cargohellas.com are the following:
IP address
The IP address through which the computer accesses the Internet and subsequently www.cargohellas.com is used exclusively for the collection of statistical data relating to the monitoring of traffic to www.cargohellas.com.
We will not assign, disclose or rent your personal information to any third party/entity in a manner other than as described in this Policy. However, we reserve the right to disclose your personal information to third parties:
If we are required to disclose or share your personal data to comply with any legal or regulatory obligation, to enforce our terms and conditions, or to protect the rights, property, and safety of ourselves, our customers, or third parties.
To cooperate with law enforcement agencies to enforce laws, as well as to investigate and prosecute illegal activities such as fraud. We reserve the right to disclose any information about you to law enforcement agencies and other competent authorities that, in our judgment, is necessary or relevant to any investigation of fraud or other illegal activity.
Specifically, these principles are:
Anti-Money Laundering Agencies
Anti-Terrorism Financing Agencies
Law enforcement agencies in the countries where we operate
This includes sharing information with other companies and organisations (e.g. banks, credit institutions) within or outside the EU for fraud protection and credit risk reduction purposes. These entities may then use your personal information to investigate and act on any such breach in accordance with their procedures.
Finally, we reserve the right to disclose certain personal information to third parties / independent service providers, agents or independent contractors:
who help us maintain our website and who provide us with other administrative services (including but not limited to processing and fulfilling orders, providing customer service, maintaining and analyzing data, communicating with customers on our behalf, and collecting information for entry into contests and other promotions, selecting winners, and delivering prizes).
We seek to ensure that these third party/independent service providers will not use your personal data for any purpose other than to provide the services for which they are contractually bound. We also create contracts with these third parties that oblige them to comply with the privacy standards required by law and to use the data only for the purposes for which it was transferred to them.
In order to achieve the purposes of the current policy, the following third parties, located in the European Union, may receive your data:
Payment providers
Services for the prevention and suppression of activities related to money laundering and terrorist financing, as well as anti-fraud services
Platform providers
Service providers
We will not disclose your personal data to third parties outside the European Union to countries where there is no adequate data protection regime. However, in the event that such a data transfer is necessary, we will take all reasonable steps to ensure that your data is treated as securely as within the EU/EEA and in accordance with this Policy and applicable law. In addition, we will update the current Policy to cover cross-border data transfers and the related safeguards for your privacy.
It is our policy to retain your data only for as long as is necessary for the purpose for which it was collected, in accordance with the principles of data minimization and storage limitation. For all of the reasons below, your data will be retained for at least five (5) years after the end of our customer relationship. In addition, we align the retention of your data with possible variations arising from the exercise of your personal data protection rights (you can find out more about this in the Updating your personal information section).
In some cases, certain personal information may be retained beyond this period due to possible legal obligations, legitimate interests, etc. Such cases are possible issues related to:
Money Laundering
Taxation
Civil Law
Criminal Law
Any other legal issues
Cookies are small text files that are used by browsers (Chrome, Mozilla Firefox, etc.) to help a website function better by allowing it to recognize the user's preferences each time they return to it. An IP address is the unique numerical address of each computer on the Internet that accompanies it in its navigation, in the same way that a telephone number characterizes an active telephone device.
The site www.cargohellas.com may use cookies to identify the visitor/user on certain of its services and pages. Cookies are small text files that are stored on the hard drive of each visitor/user and do not take knowledge of any document or file from their computer.
They are used to facilitate visitor/user access to specific site services, for statistical purposes in order to determine the areas in which www.cargohellas.com services are useful or popular, or for advertising purposes.
The visitor / user of www.cargohellas.com can configure his computer in such a way that it either warns him about the use of cookies or does not allow the acceptance of the use of cookies under any circumstances. In case the visitor / user of the specific services and pages of www.cargohellas.com does not wish the use of cookies for his identification, he cannot have further access to these services. However, if cookies are blocked, some part of the content on www.cargohellas.com will not be displayed.
www.cargohellas.com does not request personal information from its visitors during navigation of its content. If the user decides to send a message to a radio station, then he must provide his email, first and last name and www.cargohellas.com will record his IP address. This data is intended and transmitted exclusively for direct communication between the site administrators and the radio stations with the users and for the proper functioning of the service. The information collected is not given to third parties.
The newsletters that the visitor/user of the services of www.cargohellas.com receives by subscribing to the mailing lists are the intellectual property of the administrators of www.cargohellas.com and are therefore protected by the relevant provisions of Greek legislation and international conventions.
The administrators of www.cargohellas.com reserve the right not to register a person on the recipient lists or to delete them from them.
Cookies are small text files that are used by browsers (Chrome, Mozilla Firefox, etc.) to help a website function better by allowing it to recognize the user's preferences each time they return to it. An IP address is the unique numerical address of each computer on the Internet that accompanies it in its navigation, in the same way that a telephone number characterizes an active telephone device.
The site www.cargohellas.com may use cookies to identify the visitor/user on certain of its services and pages. Cookies are small text files that are stored on the hard drive of each visitor/user and do not take knowledge of any document or file from their computer.
They are used to facilitate visitor/user access to specific site services, for statistical purposes in order to determine the areas in which www.cargohellas.com services are useful or popular, or for advertising purposes.
The visitor / user of www.cargohellas.com can configure his computer in such a way that it either warns him about the use of cookies or does not allow the acceptance of the use of cookies under any circumstances. In case the visitor / user of the specific services and pages of www.cargohellas.com does not wish the use of cookies for his identification, he cannot have further access to these services. However, if cookies are blocked, some part of the content on www.cargohellas.com will not be displayed.
www.cargohellas.com does not request personal information from its visitors during navigation of its content. If the user decides to send a message to a radio station, then he must provide his email, first and last name and www.cargohellas.com will record his IP address. This data is intended and transmitted exclusively for direct communication between the site administrators and the radio stations with the users and for the proper functioning of the service. The information collected is not given to third parties.
The newsletters that the visitor/user of the services of www.cargohellas.com receives by subscribing to the mailing lists are the intellectual property of the administrators of www.cargohellas.com and are therefore protected by the relevant provisions of Greek legislation and international conventions.
The administrators of www.cargohellas.com reserve the right not to register a person on the recipient lists or to delete them from them.
The content of cargohellas.com as well as all applications (apps) published are suitable for children under 13 years of age as they are checked for the absence and prohibition of publishing content, images and videos that include violence, substance use and offensive expressions.
No advertisements are displayed and no personal and sensitive data of children or other individuals is collected through cargohellas.com apps. Sensitive data is defined as identification information, photos, device information and advertising identification.
Apps do not include APIs or SDKs that are not approved for children under 13.
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